So you’re a resident of Alameda and you’ve decided to become a phlebotomist. Or maybe you’re already a phlebotomist and you just want to brush up on your skills. Either way, you’ve come to the right place.
Unfortunately, as of August 7, 2015 there is only one phlebotomy training program in Alameda County which is approved by the California Department of Public Health: Fast Response School of Health Care Education. They offer basic and advanced classes, as well as full externships with hands-on venipuncture practice for those looking to meet their initial certification requirements.
I am so glad I chose Fast Response to take my EMT and phlebotomy classes… After finishing EMT, I loved the school so much that I decided to sign up for the phlebotomy class. Carmie and Genetia are wonderful people to work with, and I couldn’t have asked for a better class… I passed both the NREMT and NCCT on my first attempts. That says something about the school as a whole.
Ashley from San Ramon, 4/29/2015
Just finishing my externship at a Sacramento laboratory I have had a amazing time all the way through my phlebotomy program. Fast response has opened up a door for a wonderful career for me and I’m definitely looking forward to my future in the medical profession. The tuition was a small price to pay for a career that I can grow in. They worked with my work schedule and curriculum was very straight forward class part time only took 4 weeks which worked great for me and a week externship. Thanks again fast response!
Jesi from Richmond, 6/26/2015
While it should be noted that the vast majority of reviewers gave Fast Response 4-5 stars, not every reviewer had glowing words for their programs. One reviewer allegedly called to cancel her class (CPR, not phlebotomy) 30 minutes after she booked it, and was told that she would be unable to receive a refund:
I scheduled a CPR class with them, but due to me finding the class else where for a cheaper cost and much more convenient time frame I called back 30 minutes later to cancel. My response was that they pretty much could not give my money back due to their policy. I spoke with The owner and I am still in disbelief of how unprofessional, extremely rude and greedy he is from the start of my calm and collected explanation. He had no reason to give me the disgusting attitude he gave me, I had given him no reason to treat me the way he did. he kept speaking over me and when I snapped and stated “he had no reason to be an asshole to me” he said: “fine no refund for you, you just called me an asshole” and he hung up…
Mabel from Hayward, 2/15/2015
The school responded to the above negative review with the following:
Our refund policy for our Continuing Education courses is clearly notated on our website:
“Cancellation Policy: We do not issue refunds for course fees. All registrations are final. If you cancel or fail to attend the class you have registered for, you will forfeit your entire course fee.”
Our staff and the owner were only reiterating our policies to you verbatim. You chose to use profanity. We do not allow our staff to be subjected to vulgar language and offensive behavior. That is why your call was terminated…
Even though you were unable to maintain a professional demeanor, we did provide you with a full refund. We refunded you not because you threatened us, but because we no longer desired to engage with you and be subjected to your foul language. We wish you the best of luck in pursuit of your continuing education.
Cathlin T., Business Owner, 2/17/2015